The 'Efficiency Trap' That Kills Scaling: A Diagnostic for the Chronos-Kairos Conflict
The Efficiency Trap: Why Growing Companies Lose Their Edge
A company just installed a new expense tracking system. To report a $15 lunch, employees now need to fill out 12 fields, use two-factor authentication, and wait 20 minutes for approval—compared to 20 seconds before. The system was supposed to